TRANSPORT SERVICE
TRANSPORT SERVICE
The NRB Seba Online Airport Taxi Service is designed to provide a seamless and convenient travel experience for non-resident Bangladeshis (NRBs) arriving at Hazrat Shahjalal International Airport in Dhaka. Here’s a detailed breakdown of how the service works:
Online Booking:
- Platform Access: NRBs can access the NRB Seba Online Airport Taxi Service via their website or mobile app. This platform allows users to book taxis in advance.
- Booking Process: NRBs input details such as flight information, arrival time, and destination. They select the type of vehicle they require (e.g., sedan, SUV) and provide contact details for coordination.
Payment Options:
- Pre-Payment: Payment can be made online using various methods such as credit/debit cards or mobile payment platforms, ensuring a cashless experience.
- Pay on Arrival: Some services may also offer the option to pay in cash directly to the driver upon arrival.
Confirmation and Communication:
- Booking Confirmation: After completing the booking, NRBs receive a confirmation email or SMS with details of the taxi service, including the driver’s name, contact number, and vehicle information.
- Updates: Real-time updates are provided about the driver’s arrival status and any changes to the pickup arrangement.
Arrival at the Airport:
- Driver Coordination: Upon landing, NRBs are met by the driver or instructed to proceed to a specific pickup area. The driver will have the NRB’s details and be ready for immediate pickup.
- Identification: Authorized drivers carry identification and are usually well-marked to ensure easy identification.
Taxi Service:
- Smooth Transfer: The pre-booked taxi takes NRBs from the airport to their destination based on the information provided during booking.
- Customer Support: NRB Seba provides customer support for any issues or changes in plans, ensuring that NRBs have a point of contact if needed.
Feedback and Support:
- Post-Ride Feedback: NRBs may be encouraged to provide feedback on their experience to help improve the service after the ride.
- Support Services: If there are any issues or concerns during or after the trip, NRB Seba offers support through their customer service channels.
This comprehensive online taxi service ensures that NRBs enjoy a hassle-free journey from the airport to their destination, with advanced booking, reliable service, and secure payment options.
